Find answers to common questions about our Basic Computer Operations course
This course is designed for absolute beginners with no prior computer experience required. All you need is access to a Windows computer to practice the skills you'll learn.
The course is designed to be completed in about 4 weeks if you dedicate 2-3 hours per week. However, you can work at your own pace as all materials remain available after enrollment.
You'll need a Windows computer (version 10 or 11 recommended). The course covers built-in Windows applications and Microsoft Office basics (Word, Excel, PowerPoint), but free alternatives are also discussed.
Yes, you'll receive a digital certificate of completion after finishing all modules and scoring at least 70% on each assessment. The certificate can be downloaded as a PDF or shared on LinkedIn.
Yes, once enrolled, you'll have lifetime access to all course materials, including any future updates we make to the content.
We offer several support options: a community forum where you can ask questions, email support for technical issues, and scheduled Q&A sessions with the instructor.
While the course focuses on Windows, many concepts (file management, internet basics, etc.) apply to all computers. We do point out key differences for Mac users where applicable.
We review and update the content quarterly to ensure it reflects current Windows versions and best practices. Major updates are announced to all enrolled students.
There are no age restrictions. The course is suitable for anyone wanting to learn computer basics, from teenagers to seniors. The content is presented in a clear, age-neutral manner.
We offer a 3-day money-back guarantee. If you're not satisfied with the course within the first 3 days of enrollment, you can request a full refund with no questions asked.